To create an account, click on the ‘My Account’ icon in the top right-hand corner of our site. Then follow the instructions to register by entering your e-mail address and creating a password. You will receive a confirmation e-mail once your account has been created.

If you have forgotten your password, simply click on ‘Forgotten password’ when you log in. Enter the e-mail address associated with your account and you will receive a link to reset your password.

You will find a tracking link in the e-mail confirming shipment of your order. Just click on it to get real-time information about your parcel.

If you don't see it in your main mailbox, check your spam folder.

We accept several methods of payment, including bank cards (Visa, Mastercard, American Express), PayPal, and other secure methods such as Shop, UnionPay, Discover and Diners Club, all of which are available at the time of payment.

If you wish to cancel or change your order, please contact us as soon as possible. Once your order has been processed and dispatched, we will not be able to change it, but you will still be able to return the product to us in accordance with our returns policy.

If you have not received a confirmation e-mail after placing your order, check your spam folder. If the e-mail is not there, contact us so that we can check the status of your order.

We deliver internationally. Delivery costs and times vary depending on the destination country, and you can check this information when you place your order.

Delivery costs and times depend on where you live and the value of your order. Here's an overview:

Free delivery: For all orders over a certain value, we offer free delivery:

• European Union (excluding exceptions): €50
  
• Switzerland: €60
  
• Other destinations: €100
  

Delivery costs and times: Costs and times vary depending on the country:

• France: €5 (2 to 3 working days) / Free delivery for orders over €50
  
• Germany, Spain, Italy: €12 (2 to 5 working days) / Free delivery for orders over €50
  
• Ireland, Bulgaria, Greece: €25 (5 working days) / Free delivery from €100
  
• United States, Canada: €48 (5 to 7 working days) / Free delivery from €100
  

For other destinations, please consult the full table of prices and delivery times in the description on our delivery page here.

Note: Customs and import charges for shipments outside the European Union are not included in the delivery charges and will be calculated separately.

For hygiene reasons, perfumes cannot be returned once opened. If your product arrives damaged or you have a complaint, please contact us at contact@liyaparfum.com and we will be happy to assist you.

We're offering our 3 iconic fragrances, each in a convenient 2ml (0.06oz) size, through our Discovery Box. The cost of this box will be refunded to you in the form of a voucher for the value of the box, which you will receive automatically after purchase. This is our way of inviting you to explore our unique fragrances and find your olfactory signature. Don't miss this opportunity to discover Liya Parfum Paris and let yourself be carried away by our exclusive creations.

Liya Parfum Paris offers 100% natural, alcohol-free fragrances, making them unique in the world of perfumery. Thanks to an innovative base of water and plant extracts, our fragrances offer not only an exceptional olfactory experience, but also moisturising benefits for the skin.

Alcohol can dry out the skin and cause irritation for some people. By replacing alcohol with a base of water and plant extracts, our fragrances offer a moisturising experience, while respecting sensitive skin and maintaining long-lasting fragrance.

As our fragrances are water-based and contain plant extracts, it's important to shake the bottle well before each use. If you don't shake the bottle, over time a slight deposit may form at the bottom, due to the 100% natural nature of the ingredients. This deposit is not harmful, but shaking the bottle allows the ingredients to be properly re-mixed and ensures that the fragrance and its moisturising benefits are optimally diffused.

Liya Parfum Paris fragrances have excellent olfactory staying power thanks to factors that reflect the brand's commitment to quality and innovation commitment to quality and innovation:


Use of High Quality Natural Isolates: Our fragrances incorporate natural isolates, 100% natural aromatic molecules extracted using a biotechnology process. These isolates are renowned for their purity and their ability to deliver prolonged olfactory intensity.

Innovative water-plant base: We use an innovative base made from water and plant extracts. This base not only respects the skin and the environment, but it also helps to diffuse the fragrance notes in an effective and long-lasting way. Our base, with the same concentration as a perfume containing alcohol, allows us to a stronger fragrance and longer-lasting sce.

Yes, at Liya Parfum we have a strong commitment to the environment. Our fragrances are 100% natural, made from eco-friendly ingredients, and our bottles are made from recyclable materials.

Yes, our 50 ml fragrances are refillable. This approach is an integral part of our commitment to sustainability and respect for the environment. By offering refillable bottles, Liya Parfum Paris is encouraging more responsible consumption, allowing our customers to enjoy their favourite fragrances while reducing their environmental impact. However, refills are not currently available; they are planned for December 2024/current 2025.

No, Liya Parfum is committed to not testing on animals. Our perfumes are cruelty-free and comply with European regulations banning animal testing for perfumery products.

Thanks to our base of water and plant extracts, our fragrances offer moisturising benefits for the skin. Unlike alcohol-based fragrances, they moisturise the skin while leaving a delicate, long-lasting fragrance.

Our perfumes are made entirely in France, in Grasse to be precise, the world capital of perfumery. Our perfumes are developed in accordance with the most traditions and the strictest quality standards.

We offer two formats for our fragrances: 50ml at 185 euros and 15ml at 75 euros.
These two formats allow you to discover or adopt our creations, according to your desires.

We are always looking for new partners. For all partnership, distribution or resale enquiries, please contact us by email at contact@liyaparfum.com.

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